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I was referred to Jim for my mortgage, after another lender had given us a very low approval and overall wasn’t very helpful. He was not only fast, but also thorough in explaining the process through every single step. He answered any questions I had without ever making me feel like I was asking too much. Checked in frequently to make sure I understood where things were in the process, and then continued to check in and provide valuable information even after closing. I can honestly say I might have lost my mind if it weren’t for Jim. Highly recommend using Jim for any mortgage needs!