Helping Clients Avoid Buyer’s Remorse

The best way to get referrals and repeat business is to make sure that your clients come away happy after they work with you. Unfortunately, if buyer’s remorse strikes after the deal is done, it can taint your client’s experience. Luckily, there are steps you can take to help your buyers make sure they’re going all in on the right property.

  • Respect (and remember) their budget. Overspending on a home is a quick path to regrets. Make sure your clients lay out a budget, and do your best to show them homes that suit it. If they’re considering a home on the high end of that budget, make sure they understand the big picture of what they’ll be spending — not just on offer, but once they move in, too.
  • Be clear about the timeline. It’s absolutely imperative that buyers understand how long the home buying process takes. The more you temper expectations up front, the less likely that your clients will rush into a decision that they will later regret.
  • Show them quality over quantity. “Choice paralysis” basically just means that the more options we have, the harder it is to make a decision. If you show your buyers too many homes, it becomes easier to nitpick each option — and harder to be fully satisfied with any of them.

Ultimately, communication is key. The more you connect with buyers, encourage questions, and discuss options, the more informed their decision can be. Your most important role is to be a trustworthy, experienced guide. The better you can perform that role, the more likely that your clients will find a house they’ll love for the long term.

The Jim Passi Team at Citywide Home Loans proudly serves Illinois, Wisconsin, Michigan, Indiana, Georgia and Flordia. If you are looking to buy a home or refinance, we have you covered. Apply Now to get started.
Jim Passi - Citiwide Home Loans

Jim Passi
Regional Manager
NMLS# 158000

1121 E. Main Street, Suite 121
St. Charles, IL 60174
Mobile: 847-899-1813
Email: jim.passi@alamedamortgage.com

Andrea L. Testimonial

I want to thank you for making the process of establishing a loan so easy for us. As a real estate agent in Denver, I have the opportunity to work with a lot of lenders – I know the good ones from the bad ones. And YOU are definitely one of the “good ones”. For my own home purchase, you can imagine how selective I was in working with a lender on our mortgage. I am so glad that we worked with you and CityWide. It’s no secret that the process of procuring a mortgage is extremely stressful, but you made this process as smooth of a transaction that it could have been and given the fact that we lived in Denver, and Marcus was in the middle of a very hectic travel schedule, you met and EXCEEDED our expectations.

Your attention to detail, your personal attention to us and our needs, and your overall professionalism made the biggest difference and the best possible experience for our family. I will recommend you not only to my friends and family but to my clients who are looking for the highest level of service for their mortgage.

Thanks again Jim for everything you did for us. We are so happy to be back home in Naperville, and in our house, that very much feels like home.

Andrea L.