- Respect (and remember) their budget. Overspending on a home is a quick path to regrets. Make sure your clients lay out a budget, and do your best to show them homes that suit it. If they’re considering a home on the high end of that budget, make sure they understand the big picture of what they’ll be spending — not just on offer, but once they move in, too.
- Be clear about the timeline. It’s absolutely imperative that buyers understand how long the home buying process takes. The more you temper expectations up front, the less likely that your clients will rush into a decision that they will later regret.
- Show them quality over quantity. “Choice paralysis” basically just means that the more options we have, the harder it is to make a decision. If you show your buyers too many homes, it becomes easier to nitpick each option — and harder to be fully satisfied with any of them.
Ultimately, communication is key. The more you connect with buyers, encourage questions, and discuss options, the more informed their decision can be. Your most important role is to be a trustworthy, experienced guide. The better you can perform that role, the more likely that your clients will find a house they’ll love for the long term.