Helping Clients Avoid Buyer’s Remorse

The best way to get referrals and repeat business is to make sure that your clients come away happy after they work with you. Unfortunately, if buyer’s remorse strikes after the deal is done, it can taint your client’s experience. Luckily, there are steps you can take to help your buyers make sure they’re going all in on the right property.

  • Respect (and remember) their budget. Overspending on a home is a quick path to regrets. Make sure your clients lay out a budget, and do your best to show them homes that suit it. If they’re considering a home on the high end of that budget, make sure they understand the big picture of what they’ll be spending — not just on offer, but once they move in, too.
  • Be clear about the timeline. It’s absolutely imperative that buyers understand how long the home buying process takes. The more you temper expectations up front, the less likely that your clients will rush into a decision that they will later regret.
  • Show them quality over quantity. “Choice paralysis” basically just means that the more options we have, the harder it is to make a decision. If you show your buyers too many homes, it becomes easier to nitpick each option — and harder to be fully satisfied with any of them.

Ultimately, communication is key. The more you connect with buyers, encourage questions, and discuss options, the more informed their decision can be. Your most important role is to be a trustworthy, experienced guide. The better you can perform that role, the more likely that your clients will find a house they’ll love for the long term.

The Jim Passi Team at Citywide Home Loans proudly serves Illinois, Wisconsin, Michigan, Indiana, Georgia and Flordia. If you are looking to buy a home or refinance, we have you covered. Apply Now to get started.
Jim Passi - Citiwide Home Loans

Jim Passi
Regional Manager
NMLS# 158000

1300 East Woodfield Road, Suite 302
Schaumburg, IL 60173
Mobile: 847-899-1813
Office: 847-273-3265

Joe R. Testimonial

I am writing this letter to thank you once again for helping me with my home financing, and to share my story – how you helped me. I first applied with a local lender and after 3 months was no further along with my financing. As it turned out, the loan officer left the company without telling me. I was left with higher rates because the lender never locked my loan.

I wish I had called you first because once you took my initial application you discussed all the options, explained the process and told me when my closing would be. You didn’t ask for a lot of documentation but did follow up on the few you requested. We were able to close on time with the interest rate I was initially wanted.

Thank you for a simple fast process … I will continue to send my family and friends to you.

Joe R.