Helping Clients Avoid Buyer’s Remorse

The best way to get referrals and repeat business is to make sure that your clients come away happy after they work with you. Unfortunately, if buyer’s remorse strikes after the deal is done, it can taint your client’s experience. Luckily, there are steps you can take to help your buyers make sure they’re going all in on the right property.

  • Respect (and remember) their budget. Overspending on a home is a quick path to regrets. Make sure your clients lay out a budget, and do your best to show them homes that suit it. If they’re considering a home on the high end of that budget, make sure they understand the big picture of what they’ll be spending — not just on offer, but once they move in, too.
  • Be clear about the timeline. It’s absolutely imperative that buyers understand how long the home buying process takes. The more you temper expectations up front, the less likely that your clients will rush into a decision that they will later regret.
  • Show them quality over quantity. “Choice paralysis” basically just means that the more options we have, the harder it is to make a decision. If you show your buyers too many homes, it becomes easier to nitpick each option — and harder to be fully satisfied with any of them.

Ultimately, communication is key. The more you connect with buyers, encourage questions, and discuss options, the more informed their decision can be. Your most important role is to be a trustworthy, experienced guide. The better you can perform that role, the more likely that your clients will find a house they’ll love for the long term.

The Jim Passi Team at Citywide Home Loans proudly serves Illinois, Wisconsin, Michigan, Indiana, Georgia and Flordia. If you are looking to buy a home or refinance, we have you covered. Apply Now to get started.
Jim Passi - Citiwide Home Loans

Jim Passi
Regional Manager
NMLS# 158000

1300 East Woodfield Road, Suite 302
Schaumburg, IL 60173
Mobile: 847-899-1813
Email: jpassi@citywidehomeloans.com

It was quite apparent that Jim works hard and cares very much about the satisfaction of his clients

My husband and I closed last week on our first home with Jim Passi and Citywide Home Loans. I received Jim’s name from a friend and I am happy to say that Jim did not disappoint. As a first-time home buyer, what we knew could fill a thimble but Jim could not have done anything to make the process easier for us. He was quick to respond to all of my questions, and there were many! He explained everything along the way, sometimes several times throughout the process. It was important to Jim that we understand everything. Jim made himself available to us as much as humanly possible and there was never a time when we were waiting more than a reasonable amount of time for an answer to any question we had. He also helped us secure an appraiser and an attorney. It was quite apparent that Jim works hard and cares very much about the satisfaction of his clients. Jim and his team helped us understand everything they needed from us to make the home purchase as smooth as possible. Jim even patiently listened while I had a bit of a meltdown midway through the loan process. He continued to reassure me along the way that everything would be ok and lo and behold, it was. My husband and I are very happy with the outstanding customer service we received from Jim and his team at Citywide Home Loans. We will gladly pass his name along in the future to friends or colleagues who are interested in buying a home. Thank you, Jim and Citywide Home Loans! It was a pleasure working with you!
Becky M.