Helping Clients Avoid Buyer’s Remorse

The best way to get referrals and repeat business is to make sure that your clients come away happy after they work with you. Unfortunately, if buyer’s remorse strikes after the deal is done, it can taint your client’s experience. Luckily, there are steps you can take to help your buyers make sure they’re going all in on the right property.

  • Respect (and remember) their budget. Overspending on a home is a quick path to regrets. Make sure your clients lay out a budget, and do your best to show them homes that suit it. If they’re considering a home on the high end of that budget, make sure they understand the big picture of what they’ll be spending — not just on offer, but once they move in, too.
  • Be clear about the timeline. It’s absolutely imperative that buyers understand how long the home buying process takes. The more you temper expectations up front, the less likely that your clients will rush into a decision that they will later regret.
  • Show them quality over quantity. “Choice paralysis” basically just means that the more options we have, the harder it is to make a decision. If you show your buyers too many homes, it becomes easier to nitpick each option — and harder to be fully satisfied with any of them.

Ultimately, communication is key. The more you connect with buyers, encourage questions, and discuss options, the more informed their decision can be. Your most important role is to be a trustworthy, experienced guide. The better you can perform that role, the more likely that your clients will find a house they’ll love for the long term.

The Jim Passi Team at Citywide Home Loans proudly serves Illinois, Wisconsin, Michigan, Indiana, Georgia and Flordia. If you are looking to buy a home or refinance, we have you covered. Apply Now to get started.
Jim Passi - Citiwide Home Loans

Jim Passi
Regional Manager
NMLS# 158000

1121 E. Main Street, Suite 121
St. Charles, IL 60174
Mobile: 847-899-1813
Email: jim.passi@alamedamortgage.com

My wife and I recently

My wife and I recently purchased our home in Joliet, and we used Jim Passi from CityWide Mortgage to get our mortgage. Throughout the entire time, from the first moment we called him to the closing day and beyond, Jim was just amazing. He answered all our questions, some repeatedly, with grace and compassion. He even worked with me while I was having a few temper tantrums on him.

Jim took the time to explain every detail of the process to us, because we have no clue about this process. We aren’t finance people. He is extremely patient with us on every question, and aspect of the mortgage process from preapproval all the way up and through the closing. He explained to us why he does things the way he does, versus the way other brokers do things, and they make complete sense.

We will and DO recommend Jim from CityWide Mortgage to everyone looking to purchase a home today or in the future. Jim is the best mortgage guy one can work with.

Thank you for all you did for us.

Robert and Ruth W.
Joliet, IL

Robert B W.