|We had a great experience working with Jim. The process of refinancing our home mortgage was fast and efficient, and we secured a great interest rate! Jim was very personable, never too busy to take a little extra time to explain something we had a question on, and always kept us updated as to where we were in the process. We appreciated that much of the paperwork could be completed on line. Truly the best refinance we’ve ever been through. Thanks Jim for a great experience!